We sincerely apologize for the inconvenience and will investigate the issue.

If Skipr detected the problem, you will receive an e-mail notifying you of your non-issued ticket, as well as your compensation. We will refund you as soon as possible. 

If you did not receive an e-mail, please let us know about the issue by using the chat box in the app or sending an e-mail to help@skipr.co.

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